Outstreched arm

Wednesday, November 08, 2006

Different sections of Apple's website

Describing how and why Apple Computer's design (and design philosophy) is fantastic would be a waste of keystrokes. Just take my word for it: they can put things together with elegance, originality, and consistency rarely seen elsewhere. This extends to Apple.com, which, while always a work in progress (like every website), has been particularly stunning lately.

Page after page, it's perhaps the best adaptation of glossy print design to the web; when I say best, I again mean the prettiest, most useful, and most skillfully coordinated. There are more impressive designs out there; there are technically more involved ones; there are much, much bigger computer companies. But compare, for instance, Apple's notebook portal page to Dell's. It's a fair comparison; both Apple and Dell would agree with that. Maybe I'm just too lazy to spell out what all makes the MacBook page incomparably better, but I really don't think it needs to be spelled out at all.

That said, some key sections of Apple.com are surprisingly unimpressive. I understand why Hot News is stuck in 1996; nobody cares about it anyway. But what about the seemingly very, very important Hardware section? No product images, no flowing, magazine-like layout? The partner section, Software, follows the same underachiever formula. These are key portals to Apple's goodies, and pretty much all other sections look better - including the store locator and Developer announcements (Lord knows most devs don't care what this looks like... but kudos to Apple for not bowing to that stereotype.)

It might be that few people browse the site in this way. The big (and usually excellent) front-page ad and its tiny children below point to what almost all visitors are looking for: the new iPod, the MacBook upgrade, the latest ad or Stevenote. Those looking for something else will go to the Store or the Support page.

So here are my suggestions to Apple (and I'm very aware of the pompousness of that statement):

  • make your Hardware and Software pages lickable.

  • Compress that scattered footer found on most of your pages; I appreciate the white space, but I cringe at the lack of grid, balance, and composition in it. Also, those default blue links have to go. The .Mac page is on the right track.

  • Widen the Store page; it's still in 640 x 480 land, while most of your site has expanded way beyond it.

  • Lose the menu pinstripe. I know, I know. They grow up so fast.

  • RSS is orange - that's been decided. Drop the blue and ride with it. This applies to Safari and the rest of the desktop as well.

  • Spice up the Retail pages; they're not bad, but they just don't make me want to visit and shop as much as pretty much everything else on the website does.

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Tuesday, November 07, 2006

Google/Blogger labels vs. Flickr tags

I was very pleased to see the new Blogger Beta, integrated with Google Accounts and adding some new capabilities. The features aren't killer and they won't convert anyone from Wordpress or Movable Type, but I was happy because it showed that Google wasn't burying Blogger (an impression I'd gotten from its complete stagnation for more than a year).

One feature any self-respecting web service of 2006 should have is tags, and Blogger now has them in the form of "labels", previously seen in Gmail, Google Reader, Google Bookmarks, and others - well, kind of. There are differences between Flickr's approach and Google's. Here's a quick overview. Keep in mind that Google's labels are still implemented inconsistently and spottily.

  • Flickr tags are completely ad hoc; they can be added to existing items with the fewest clicks possible.

  • Google's labels are, for the most part, defined ahead of time, then applied to items. The new Blogger labels can be created on the fly, however.

  • Flickr tags can be created by other users, not just the author. There is no such functionality with Google labels for now.

  • When entering more than one tag on Flickr, you can space-separate them; for instance, type in cat animal pet to add those three tags. Multi-word tags are quote-enclosed; for instance, cat "mister paws" pet, though it appears that the better way to do it is to just runthewordstogether since this happens to quoted multi-word tags anyway.

  • In Blogger, you comma-separate tags. This allows you to enter mac, apple ipod, but it confused me at first so I ended up with giant single tags like apple mac ipod tech nerd software. Personally, i prefer the ease of entering of Flickr tags.

Overall, Flickr has a better, simpler, more thoroughly implemented tagging system. Google's just getting started, though; once their labels - and, personally, I also prefer the term "tag" - are used across their services in some interchangeable way, I foresee good things.

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